Pemetaan Konseptual Strategi Retensi Karyawan Generasi Z dalam Perspektif Teori Motivasi

Authors

  • Aprin Aga Universitas Negeri Makassar Sulawesi Selatan Author
  • Hasni Hasni Universitas Negeri Makassar Sulawesi Selatan Author
  • Nur Zazlin Universitas Negeri Makassar Sulawesi Selatan Author
  • Muhammad Adriansyah Universitas Negeri Makassar Sulawesi Selatan Author
  • Itsna Muflikhah Universitas Negeri Makassar Sulawesi Selatan Author

DOI:

https://doi.org/10.65065/6rzaf547

Keywords:

Generation Z, employee retention, motivation, Maslow, Herzberg

Abstract

Generation Z has become an increasingly significant segment of the workforce, bringing unique characteristics and expectations that differ from previous generations. As a result, organizations must understand the motivational patterns that influence their retention. This study aims to map retention strategies for Generation Z employees through a literature-based approach using several motivation theories, including Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, Self-Determination Theory, and Expectancy Theory. The findings indicate that Generation Z seeks not only financial compensation but also flexibility, continuous development opportunities, a supportive work environment, and fair and meaningful rewards. The integration of these theories demonstrates that Generation Z’s retention is shaped by the fulfillment of basic needs, intrinsic motivation, psychological needs, and perceptions of fairness and relevance of rewards. This study concludes that effective retention strategies for Generation Z must be holistic and designed to meet their comprehensive needs, enabling organizations to retain young talent more sustainably.

References

Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-Determination Theory in Work Organizations: The State of a Science. Annual Review of Organizational Psychology and Organizational Behavior, 4, 19–43. https://doi.org/10.1146/annurev-orgpsych-032516-113108

Fajriyanti, Y., Handayani Rahmah, A., & Ulfa Eka Hadiyanti, S. (2023). Analisis Motivasi Kerja Generasi Z Yang Dipengaruhi Oleh Lingkungan Kerja dan Komitmen Kerja. Journal of Trends Economics and Accounting Research, 4(1), 107–115. https://doi.org/10.47065/jtear.v4i1.808

Febriantina, S., Kimura, C., Nurkhairani, H., Wicaksono, M. F. B., Nugraha, P. A., & Primadhita, S. (2024). Literature Review : Teori-Teori Kepemimpinan (Modern dan Tradisional). Journal of Student Research, 3(1), 97–109. https://ejurnal.stie-trianandra.ac.id/index.php/jsr/article/view/3531

Fiernaningsih, N., Herijanto, P., Wahyu, E. E., & Utami, R. B. (2024). Manajemen Sumber Daya Manusia.

Herzberg, F. (n.d.). How Do You Motivate.

Hidayatullah, M., Hatami, H., & Fauziannor, A. (2025). Retensi Karyawan Generasi Z Di Indonesia Berdasarkan Kajian Literatur Sistematis. 3(2), 1–16.

Klein, R., Julian, K. A., Snyder, E. D., Koch, J., Ufere, N. N., Volerman, A., Vandenberg, A. E., Schaeffer, S., & Palamara, K. (2019). Gender Bias in Resident Assessment in Graduate Medical Education: Review of the Literature. Journal of General Internal Medicine, 34(5), 712–719. https://doi.org/10.1007/s11606-019-04884-0

Latief, G. A., & Ridloah, S. (2025). Mengurai Teka-Teki Turnover Intention Generasi Z: Faktor dan Strategi Retensi. Book Chapter Manajemen SDM Jilid 1, 1, 582–607. https://doi.org/10.15294/msdm.v1i1.378

Lukum, A., Studi, P., Kimia, P., Universitas, F., & Gorontalo, N. (2019). PENDIDIKAN 4 . 0 DI ERA GENERASI Z : TANTANGAN DAN SOLUSINYA ABSTRAK Pendidikan di era revolusi industri 4 . 0 dipandang sebagai pengembangan tiga kompetensi besar abad ke-21 , yakni kompetensi berpikir , bertindak dan hidup di dunia . Kompetensi berpikir. 2, 2011–2013.

Lunenburg, F. C. (2011). Goal-Setting Theory of Motivation. 15(1), 1–6.

Mahardika, A. A., Ingarianti, T., & Zulfiana, U. (2022). Work-life balance pada karyawan generasi Z [Work-life Balance on Generation Z Employees]. Collabryzk Journal for Scientific Studies, 1(1), 1–16.

Mahmudah, D. (2018). Upaya Pemberdayaan TIK dan Perlindungan Generasi Z di Era Digital. Majalah Semi Ilmiah Populer Komunikasi Massa, 1(1), 46.

Makky, M. R. I. (2025). Analisis Faktor Penyebab Tingkat Turnover Staf Terhadap Strategi Retensi Pada Pt Bumitama Gunajaya Agro.

Nichols, G. (2018). iGen: why today’s super-connected kids are growing up less rebellious, more tolerant, less happy – and completely unprepared for adulthood – and what that means for the rest of us. Leisure Studies, 37(2), 238–239. https://doi.org/10.1080/02614367.2018.1429485Nomor, V. (2025). Jurnal Emas ONBOARDING TERHADAP RETENSI KARYAWAN PADA Jurnal Emas. 6, 1997–2008.

Parry, E., & Urwin, P. (2017). The evidence base for generational differences: Where do we go from here? Work, Aging and Retirement, 3(2), 140–148. https://doi.org/10.1093/workar/waw037

Pratama, G. (2020). Analisis Motivasi Kerja, Kepemimpinan Transformasional Dan Budaya Organisasi Terhadap Kinerja Karyawan Dimediasi Kepuasan Kerja Pada Angkatan Kerja Generasi Z. Jurnal Ekonomi : Journal of Economic, 11(2). https://doi.org/10.47007/jeko.v11i2.3503

Suripto, T. (2016). Meningkatkan Kinerja Karyawan Melalui Expectancy Theory Dalam Motivasi. JESI (Jurnal Ekonomi Syariah Indonesia), 5(2), 115. https://doi.org/10.21927/jesi.2015.5(2).115-123

Widodo, Z. D., Lusia, A., Tri Wulandari, A., & Fadhlurrahman, M. H. (2025). Pengembangan Sumber Daya Manusia Dan Pelatihan Manajemen Talenta Berbasis Pengetahuan Pada Organisasi Gen-Z Di Kabupaten Karanganyar. Proficio, 6(2), 954–960. https://doi.org/10.36728/jpf.v6i2.4915

Yetti Kuniawaty, Teguh Iman Santoso, Titin Supini, & Munawaroh Munawaroh. (2025). Strategi Manajemen Talenta Untuk Meningkatkan Retensi Karyawan Generasi Milenial Dan Z. Manajemen, 5(1), 204–210. https://doi.org/10.51903/manajemen.v5i1.887

Downloads

Published

2025-11-25

How to Cite

Pemetaan Konseptual Strategi Retensi Karyawan Generasi Z dalam Perspektif Teori Motivasi. (2025). Annusfy : Journal of Multidisciplinary Research, 1(3), 148-155. https://doi.org/10.65065/6rzaf547

Similar Articles

11-17 of 17

You may also start an advanced similarity search for this article.